Key Account Manager - West Coast, USA

This is a field-based position!

As a Key Account Manager (KAM), you will be responsible for communicating, supporting, and implementing SOPHiA’s mission and strategy to maintain and grow business by leveraging KOL (Key Opinion Leaders) and C-level relationships in targeted accounts. You will work within a team environment in a matrix structure in managing relationships within designated accounts and will drive business results by promoting and selling SOPHiA’s portfolio. To be successful in this role, you will possess:

•      Strong Executive presence, communication and influencing skills and able to develop and foster relationships with Key Opinion Leaders and Key Decision Makers at target accounts

•      Coordinate solution sales in targeted accounts that incorporate entire SOPHiA portfolio

•      Be accountable for managing the full sales process for SOPHiA’s product lines within your region.

•      Manage and lead the development and implementation of strategic territory plans and sales tactics to attain assigned sales objectives for highly strategic accounts

•      Provide professional leadership in planning, organizing, and controlling balanced sales growth, continued account penetration, and customer satisfaction

•      Utilize strong product/market knowledge and sales experience to manage complex sales and resolve customer questions and concerns

•      Continuously build knowledge of current industry trends, competitive information, and industry/technical knowledge and share with other SOPHiA colleagues

•      Communicate with other relevant SOPHiA functions to ensure needed sales support and delivery of programs/products

•      Skilled writer and communicator that can vary levels of messaging based on audience.

•      Results-oriented, self-starter with demonstrated ability to distill complex issues into concise talking points, position papers, and slides; attention to detail; ability to multi-task; team player, with an ability to work independently in a fast-paced, demanding environment.

•      Natural leader and collaborator

Personal Requirements 

•      Have a Master’s Degree in Life Science (preferred), Business or equivalent experience.

•      Have a minimum of 5 years of successful sales experience in the Diagnostics/Life Sciences industry or highly technical product portfolio sales experience. Next Generation Sequencing (NGS) experience preferred.

•      Have experience calling on Key Opinion Leaders, C-suite, and key decision makers in commercial sequencing, research, pharma/biotech, or related industries.

•      Have proven success managing large/key accounts.

•      Possess strong business acumen and demonstrated ability to navigate complex sales processes and achieve results in highly strategic accounts.

•      Excellent written and verbal communication and presentation skills Team worker with enthusiastic attitude and solid work ethic

·      Ability to interact with highly skilled scientists on all levels

·      Ability to travel approx. 50% of the time

·      Have excellent negotiation, contracting, strategic planning, organizational skills and problem-solving skills

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